Frequently Asked Questions
How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.
Yes! EZBnB allows hosts to enable instant bookings, making it easier for guests to reserve their stay without waiting for approval. You remain in control of your availability while providing a faster and more convenient booking experience.
EZBnB securely processes payments through Stripe, allowing guests and hosts to use major credit and debit cards supported by the Stripe platform.
You can manage your payment methods directly from your Dashboard. Simply navigate to Payment Methods, where you can add, update, or remove your saved payment information at any time.
Most bookings can be completed in just a few minutes. With Instant Booking enabled, guests can reserve their stay immediately and receive confirmation right away.
You can cancel a booking directly from your Dashboard by navigating to your reservations. If you need assistance, please contact our support team at (619) 630-1942 or email us at contact@ezbnb.app.
Our support team is here to help. You can reach us by phone at (619) 630-1942 or by email at contact@ezbnb.app for assistance with bookings, listings, or any questions you may have.
Yes. EZBnB uses secure payment processing through Stripe and provides tools for guests and hosts to communicate, manage reservations, and review listings. We encourage all users to review property details carefully and communicate through the platform for the best experience.
Yes! EZBnB allows hosts to manage multiple properties from a single account, making it easy to grow your rental business.
Featured Listings receive increased visibility throughout the platform, helping your property attract more views and potential reservations.
Absolutely. You can update your property’s photos, pricing, availability, description, and amenities at any time through your Dashboard.
Creating a host account is free. Simply register, add your property details, upload photos, and publish your listing.
No. EZBnB clearly displays all applicable fees during the booking and listing process.
Yes. Guests can communicate with hosts through the platform to ask questions before making a reservation.